Point of Sale
Sell classes, memberships, class packs, and retail items at the front desk.
Staff and owners use Point of Sale (POS) to build a cart and take payment.
1. Build the cart
- Add items from Retail Products, Classes, or Memberships.
- Review quantities and prices.
- Use Link Customer to select an existing customer or create one.
A linked customer is required for classes and memberships. It is optional for a retail-only sale. If the class booking includes guests, complete Guest Details before checkout.
Review the class credits or guest passes applied to the cart before continuing.
2. Review payment
Select Continue when payment is due. Apply a promo code if appropriate and check whether it is valid for the items in the cart.
Choose a payment method:
- Terminal: select the registered card reader under Select Terminal.
- Card on File: link the customer and choose Select Customer Card. Use Add Payment Method if a card needs to be added.
The checkout controls change when no payment is due, such as a class fully covered by available credits.
3. Complete the sale
Confirm the checkout after checking the customer, items, discounts, and total. For a terminal payment, have the customer follow the reader's prompts and wait for the completed result in Vygor.
Wait for Vygor to confirm the payment has succeeded. If the result is unclear, check Transactions before retrying the charge.
Manage the items you sell
- Products & Inventory: add retail items and adjust stock.
- Memberships: configure class packs and recurring plans.
- Promotions: create discounts and codes.
- Stripe setup: prepare and register a reader.
Common checkout issues
| Issue | What to check |
|---|---|
| Customer required | Link a customer for every class or membership purchase. |
| No customer card available | Select the correct customer, then add or choose a payment method. |
| Reader missing | Confirm the reader has been registered with Vygor and is connected. |
| Promo code not valid for the cart | Check eligible item types, dates, expiration, and remaining uses. |
| Class is full or credits are not applicable | Review capacity and the class's membership/credit settings. |