Launch Checklist
Review your studio setup and customer booking flow before launch.
Use this checklist with the Vygor team before inviting customers to book. Complete the sections that apply to your studio.
Studio and payments
- Confirm you can access your Vygor account.
- Review the studio name, contact details, image, and location in Studio settings.
- Add policy links and upload your waiver and membership terms.
- Review class, membership, and product tax rates in checkout.
- Confirm your Stripe setup with Vygor.
- If using a card reader, confirm it is registered and appears in Point of Sale.
Team and schedule
- Invite owners and staff and have them confirm access to the studio.
- Check each instructor's role and review substitution tags with Vygor.
- Create class templates and review the first weeks of the schedule.
- Check dates, times, instructors, capacity, prices, and any spot layouts.
- Check recurring-series changes before confirming updates or cancellations.
- Review booking windows and cancellation policies with Vygor.
Memberships and sales
- Review each membership plan's price, renewal interval, credit refresh or expiration, and guest-pass allowance.
- Check intro-offer eligibility and whether any plans should be unlisted.
- Add retail products and opening stock if you sell merchandise.
- Review promotion dates, eligible items, and usage limits.
Customer experience
Coordinate a walkthrough with Vygor using a customer account:
- Open the booking experience on your website and on a phone.
- Confirm that the expected classes and memberships appear.
- Check sign-up, waiver prompts, checkout totals, and confirmation messages.
- Check how the customer finds an upcoming booking and requests cancellation.
- Have staff find the booking in Check In and review its waiver status.
Agree with Vygor how to handle any test payments before completing a paid checkout.
Optional channels
- Complete Mobile App account verification and confirm Vygor has access to both stores.
- Review your Wellhub publishing and check-in settings if connected.
- Confirm email sender setup and any enabled SMS templates.
Confirm you're ready to launch
Share any remaining issues in your studio's Discord channel. Include the affected page, class or customer, the expected result, and any error message. Confirm the launch date with Vygor once the setup and review steps are complete.